Error Message: "Release the lock switch, detach the I/F cable and reconnect."


Last Updated : 02-Nov-2007
Issue Number : 8100063400

Issue

An error message appears and the scanner does not work.

Cause and Solution

The lock switch holding the scanning unit is not released completely.
Disconnect the interface cable from the scanner and release the lock switch completely.
Then reconnect the scanner.
Connecting the scanner to your computer
Make sure that the lock switch is released.

Unlocking the Scanner

The error message appears even though the lock switch is released.
If the error message appears even though the lock switch is released, the main unit may not function properly. Contact the store where you purchased the scanner or the service information desk.

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